Privacy Policy

 

Last updated: February 07, 2026

Kelsey Voller Health LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you interact with our website, quizzes, communications, or services.

This Privacy Policy should be read together with our Terms of Use, Conditions, and Disclaimer, which govern the nature and scope of our services.

This Privacy Policy is intended to comply with applicable privacy laws, including those in the United States, the European Union and United Kingdom (GDPR), and Australia (Privacy Act 1988 and Australian Privacy Principles).

1. Who We Are (Data Controller)

For the purposes of applicable data protection laws, Kelsey Voller Health LLC is the data controller responsible for your personal information.

Business name: Kelsey Voller Health LLC

Email: info@kelseyvollerhealth.com

Website: www.kelseyvollerhealth.com

2. Information We Collect

We may collect the following categories of personal information:

Information You Provide Voluntarily

  • Name

  • Email address

  • Quiz responses

  • Messages or inquiries you send to us

  • Information submitted through scheduling, intake, or contact forms

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

This information may be collected using cookies, analytics tools, and similar technologies.

We do not intentionally collect sensitive personal information unless you choose to share it.

3. How We Use Your Information

We use personal information for the following purposes:

  • To provide educational content and wellness-oriented services, as described in our Terms of Use and Disclaimer

  • To deliver quiz results and related educational materials

  • To communicate with you (including email updates or scheduling messages)

  • To improve website functionality and user experience

  • To maintain internal business records

  • To comply with legal and regulatory obligations

We do not sell personal information.

4. Legal Basis for Processing (GDPR – EU/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract or steps taken at your request

  • Our legitimate interests (such as providing services and improving communications)

  • Compliance with legal obligations

You may withdraw consent at any time by contacting us or using unsubscribe links.

5. Disclosure to Third Parties

We may share personal information with trusted third-party service providers who help us operate our business, including but not limited to:

  • Quiz platforms (e.g., Interact)

  • Email marketing providers

  • Scheduling and client management platforms (e.g., PracticeBetter)

  • Website hosting and analytics providers (e.g. SquareSpace)

These third parties process information only as necessary to provide their services and are required to safeguard your data in accordance with their own privacy policies and applicable laws.

6. International Data Transfers

If you access our website or services from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.

These countries may have different data protection laws than your country of residence. By using our services, you acknowledge and consent to such transfers where permitted by law.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze website traffic

  • Understand user engagement

  • Improve website performance

You may disable cookies through your browser settings. Disabling cookies may affect website functionality.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Maintain business records

  • Comply with legal obligations

You may request deletion of your personal information at any time.

9. Your Rights

United States (Including California)

You may have the right to:

  • Request access to your personal information

  • Request correction or deletion

  • Opt out of marketing communications

We do not sell or share personal information for targeted advertising.

European Union / United Kingdom (GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority if you believe your data has been handled unlawfully.

Australia (Privacy Act 1988 & APPs)

You have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Make a privacy complaint (see Section 10 below)

10. Privacy Complaints (Australia & International)

If you have a concern or complaint about how your personal information has been handled, please contact us first so we can attempt to resolve the issue:

Email: info@kelseyvollerhealth.com

We will respond within a reasonable timeframe.

If you are not satisfied with our response:

  • Australian residents may contact the Office of the Australian Information Commissioner (OAIC)

  • EU/UK residents may lodge a complaint with their local supervisory authority

11. Email Communications

If you subscribe to our email list, you may receive educational content, updates, or announcements.

You may unsubscribe at any time using the link provided in each email.

Email communications are informational and educational only and are not intended to provide medical, mental health, or therapeutic advice.

12. Data Security

We take reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Information submitted through public website forms, quizzes, or email is not considered confidential or privileged communication.

13. Children’s Privacy

Our website and online services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Kelsey Voller Health LLC

Email: info@kelseyvollerhealth.com

Website: www.kelseyvollerhealth.com

16. Relationship to Terms & Disclaimer

This Privacy Policy governs how personal information is collected and handled. The Terms of Use, Conditions, and Disclaimer govern the scope, nature, and limitations of services provided by Kelsey Voller Health LLC. In the event of any inconsistency, the Terms of Use and Disclaimer control the nature of services, and this Privacy Policy controls data handling practices.